Your First Stop to Resolving Disputes Amicably
At Rafa Mediation, we believe that every dispute deserves a compassionate ear and a peaceful path forward.
Founded with the vision of restoring relationships and fostering understanding, we are a dedicated mediation company committed to helping individuals and organisations resolve conflicts without the harshness, expense, or emotional toll of legal battles.
Why Rafa Mediation
Whether you're navigating interpersonal, family, workplace, or community disputes, Rafa Mediation offers a safe, confidential space where voices are heard, stories are respected, and solutions are built together.
Professional Peacemakers
Our panel of experienced, accredited mediators bring deep expertise in resolving a wide range of disputes—gently, effectively, and without judgment
Empathy & Compassion at the Core
We know that behind every disagreement lies a human story. Our mediators are trained not just to resolve issues, but to understand them, with empathy and care
Neutral Ground
We help parties navigate their differences and guide them towards common ground—a resolution that is mutually acceptable and satisfying
Confidential & Non-Adversarial
We provide a private, respectful environment where parties can speak freely and work collaboratively towards a resolution
Accessible & Affordable
Dispute resolution doesn’t have to be complicated or costly. We offer timely and affordable mediation services tailored to your needs
Our Mission
To be your trusted listening ear and dedicated peacemaker—helping you resolve conflicts in a respectful, balanced, and amicable manner
About the Founder
A Mediator Grounded in Real Experience
Katherine brings to every mediation table a rare combination of strategic insight, emotional intelligence, and deep operational knowledge of dispute resolution.
Her 16-year career at Maxwell Chambers wasn’t just about growing an institution—it was about understanding how conflict unfolds and what people truly need to move forward.
Katherine has been a driving force behind Singapore’s rise as a global hub for dispute resolution. But behind every milestone in her journey lies a deeper story—one of a passionate peacemaker, an empathetic listener, and a determined leader who believes in the power of dialogue to resolve even the most entrenched disputes.
Katherine’s professional journey began with a vision—to elevate Singapore's role in the global dispute resolution space. In 2009, she led the pioneering launch of Maxwell Chambers, the world’s first integrated Alternative Dispute Resolution (ADR) complex. At the time, this was uncharted territory. Yet under Katherine’s bold and strategic leadership, Maxwell Chambers quickly gained international recognition, offering state-of-the-art hearing rooms and housing world-renowned arbitration and mediation institutions under one roof.
Her role wasn’t confined to infrastructure and operations. Katherine spent years working closely with international stakeholders, legal professionals, arbitrators, and mediators, managing complex dynamics and creating spaces that allowed disputes to be resolved with dignity. These experiences gave her an exceptional understanding of people, conflict, and what resolution really requires — empathy, clarity, and trust.
In 2019, she once again made her mark by spearheading the expansion into Maxwell Chambers Suites, reinforcing Singapore’s global status as a premier dispute resolution destination. Her leadership not only transformed a building — it reshaped how the world viewed Singapore’s ADR landscape.
But beyond the boardrooms and strategic plans, Katherine found her calling in mediation. The countless interactions with clients in dispute resolution over the years sparked a personal desire to become directly involved in helping people move from conflict to resolution.
Katherine is a certified Associate/Family Mediator with the Singapore Mediation Centre (SMC), the Singapore International Mediation Institution (SIMI) and a Master Mediator at the Community Mediation Centre (CMC).
Her experience at Maxwell Chambers has uniquely positioned her with a 360-degree perspective — not just on the legal and logistical frameworks of mediation, but also on the human dynamics that drive conflict.
Her ability to connect with people from all walks of life, coupled with her structured, solution-oriented approach, makes her a trusted, effective mediator — one who balances compassion with clarity, and firmness with fairness.
Whether it’s a family dispute, a workplace conflict, or a community issue, Katherine approaches each mediation with one goal in mind: to guide parties towards common ground and create lasting, meaningful resolutions.
Looking Ahead
With a heart for helping people and a track record of excellence, Katherine is now channelling her decades of leadership, her rich understanding of ADR, and her passion for peace into the world of mediation. She believes that conflict, when managed with care, can become a catalyst for growth, understanding, and stronger relationships.
If you're looking for a mediator who listens deeply, thinks strategically, and resolves with integrity, Katherine is someone you’ll want in your corner.